Ilir Skendaj, Director of Omnichannel and Supply Chain for Logic Information Systems

Retail supply chains 3:56. Omni-channel for top-line growth 6:49. Holiday retail 7:58. Optimizing processes for demand forecasting 8:42. AI analysis for demand planning/forecasting 9:47. Curbside retailing 11:21. Supply chain optimization 13:30. Right product, price, inventory 14:41. Leveraging existing investments in tools and solutions to maximize ROI 15:34. Internal processes vs external partners 19:10. Finding ‘best of breed’ solutions to offer customers omni-channel options 20:35. Breaking down the omni-channel experience 22:17. ‘Headless approach’ 26:26. Digital transformation for frictionless commerce 27:16. Importance of “fixing” data 27:58. Case studies (improved efficiencies resulting in savings of $4M/yr) 30:51. Exposing inventory to a customer, wherever they are 33:07. Importance of platforms over point solutions 33:47. 10x ROI targets 36:28. Pandemic impact on retail 37:13. Differentiating against Amazon 38:32. Transforming malls into online marketplaces 39:30.

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