Steve Clarke, Supply Chain Transformation

Steve Clarke discusses his article, “Leveraging the Power of Simple Analytical Tools & Daily Management Techniques to Achieve RAPID and SUSTAINED Supply Chain Transformation” (
Challenges to improving supply chain performance 3:37. Solution to challenges 6:06. Supply Chain Capability Model 8:59. Using defect data in Root Cause Analysis 11:33. Six Sigma DMAIC methodology 15:54. Three levels of a fix 17:32. Example using 5 WHYS 22:03. Pareto Principle 23:51. Impact/effort matrix to improve systems and processes 25:10. Control phase 27:41. Daily management 29:12. Building capability 31:26. Using ERP systems effectively 34:52. Success stories 36:25. Critical success factors 40:08.

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